![]() ![]() “I ordered mine sometime in the middle of February with the white glove service. The off-gassing from the Nectar mattress did go away, though! It took about 3 days, and it was only apparent when laying right on it.” ( source ) ![]() The smell of the new mattress really wasn’t noticeable as I was getting it set up, but it was there when I put my face against it, and it was still there when I went to bed that night. That had me worried about this new mattress because my husband can be sensitive to particular odors. “Not long ago a friend of mine told me she had bought a Leesa mattress and she could hardly stand the off-gassing “new mattress” smell. I’m settling in for a long battle to get my refund.” ( source ) The refund has not hit the bank yet and they haven’t even sent a cancellation confirmation. I received a couple of emails saying it hadn’t shipped but nothing about when it would. I finally cancelled the order yesterday, April 6th. “Good luck to all of you that are waiting for your Nectar mattress. Nectar mattress complaints: delivery & setup of the mattress Let’s dive into the Nectar Mattress complaints! I’ve divided them into easy-to-read sections, so you can clearly look at different aspects.Ĭlick here to see positive reviews of the Nectar mattress! My opinion is that if the most common and harsh complaint is that the mattress takes a while to deliver – and we’re talking about a company that’s growing fast – there’s not much to worry about (when talking about the actual quality of the mattress).īut without further ado. Like with every other product that gets delivered to your home.) So the chances that your mattress will be delivered late are small. And that they have learned to handle their new popularity. However, I’ve recently read that the company has cleaned their act (in regards to shipping and production). And they had to finish their backlog before being able to send out new mattresses. Now, the main reason why shipping times have been so long in the past was most likely because the company had received a large amount of orders. One case even saw a woman waiting more than a month – and cancelling the order as a result. The company promises to deliver your mattress within 5 days (in the U.S.), but often customers have waited longer before they got their mattress. There were few to no complaints about how the mattress actually sleeps. But bear in mind that these are only the negative ones.Īfter doing my research I’ve seen that the majority of Nectar Mattress complaints are about the delivery time. ![]() So if you’re thinking of getting the mattress, you can take a look on this page what most people say. I suspect that around 10% of reviews I saw about the Nectar Mattress were complaints. (since it’s a Nectar mattress complaint list, I had to let go of all the glowing happy customer reviews). And here’s a list of what people find wrong with the mattress. So we searched around the internet for Nectar Mattress complaints. As it’s a popular mattress – but there’s no place where all the complaints to-date are listed. Today we’re going to discuss the Nectar Mattress complaints. ![]() (I did call them on February 25 and told them if the bed did in fact arrive today per tracking info, I would keep it.) One of the specialists said that the 1-3 day shipping offer didn't apply to the Hybrid bed.Before buying a mattress it’s always good to check what other people’s experiences have been. This is theft! It was supposed to arrive today at the end of the day. OMG! What a scam! They used my money without permission. And, I received another tracking # from fed-ex that showed another mattress was on its way. I said that was unacceptable and after asking to speak with a manager a few times, I was told that my money was 'just released' back into my account. When I finally said enough, I was told that I would not be refunded until the bed, which was in transit, was returned to the fulfillment center. We rec'd the free pillows/sheets bundle, but, we still haven't rec'd the bed! It is FEBRUARY 27, 2023! I have 35 emails in my email account that correspond with 'sleep specialists' and nectar codes to access my account. Ordered Nectar Hybrid mattress on Januwith a promised delivery in 1-3 days. ![]()
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